Outsourcing Work From the US to Ukraine: How to Guide

Nov 23

Discover how to build your remote team in Ukraine and start to outsourcing work

In today’s fast-paced globalised economy, businesses constantly look for ways to optimize operations, reduce costs, and stay competitive. One potential strategy that has gained widespread attention is outsourcing, particularly to countries like Ukraine.

According to a recent survey on outsourcing to Ukraine, 52% of organisations say they have already started outsourcing their work to Ukraine, and 22% say they plan to outsource in the future.

Outsourcing to Ukraine offers several perks. However, it’s not without its challenges. To determine whether outsourcing from the US to Ukraine is the right choice, careful consideration of various factors is essential.

This blog will explore the advantages and challenges of outsourcing to Ukraine from the US, along with outsourcing models, to help you make informed decisions about this strategic approach. We’ve also provided a step-by-step guide on how to outsource work from the US to Ukraine effectively.

Is Outsourcing from the United States to Ukraine Worth It?

Ukraine has become a leading outsourcing destination for companies in developed countries looking to leverage a skilled workforce at a lower cost. While Ukraine is known for its IT sector, many other industries are growing rapidly within the country’s outsourcing ecosystem.

But is Ukraine the right fit for your business needs? Below are the benefits and challenges of outsourcing projects from the US to Ukraine.

Benefits of Outsourcing to Ukraine

Rapid industry growth
Ukraine’s outsourcing industry has seen tremendous growth over the years, particularly in IT and software development. The Ukrainian IT market alone is projected to continue expanding, establishing the country as a global outsourcing hub.
Cost efficiency
One of the biggest reasons organizations favor outsourcing to Ukraine is cost. Outsourcing work to Ukraine can significantly reduce expenses while maintaining high-quality service delivery. Businesses can save up to 60% compared to local hiring costs in the US.
Access to a skilled workforce
Ukraine boasts a large pool of highly skilled, English-speaking professionals across various domains. The country’s education system produces over 130,000 IT specialists annually, making it a prime location for outsourcing technical and creative projects.
Diverse outsourcing service availability
From IT and software development to customer support, marketing, finance, and engineering, Ukrainian outsourcing firms cater to a wide range of business needs. This diversity allows businesses to find specialized expertise efficiently.
Favorable business environment
The Ukrainian government has implemented policies to attract foreign investments and make outsourcing easier. Recent improvements in infrastructure, legal frameworks, and trade agreements have made Ukraine an attractive destination for outsourcing.

6 Ways to Outsource Work From the United States to Ukraine

Below are various outsourcing methods to consider:

Freelancers and contractors
Hire freelancers or contractors on platforms like Upwork or Toptal. This approach works well for short-term projects or specific tasks requiring niche expertise.
Outsourcing agencies
Partner with Business Process Outsourcing (BPO) firms that provide services such as IT development, customer support, and back-office operations. These agencies handle recruitment, training, and team management.
Project-based outsourcing
Assign specific projects to Ukrainian companies or teams. This model is ideal for one-time initiatives requiring specialized expertise.
Offshoring centers
Establish long-term partnerships with offshoring centers in Ukraine. These centers provide dedicated teams that work exclusively on your projects, offering more control and customization.
Managed service providers
Managed service providers act as intermediaries between you and outsourcing vendors, ensuring quality standards and handling contractual arrangements.
Employer of Record (EOR) services
An EOR handles legal employment, payroll, tax compliance, and other administrative tasks, allowing you to focus on core business activities while managing your remote Ukrainian team effortlessly.

How to Effectively Outsource from the US to Ukraine

Follow this step-by-step guide for successful outsourcing:

Understand the legal framework and trade agreements
Familiarize yourself with US-Ukrainian trade laws and employment regulations. Consulting legal professionals can help ensure compliance.
Identify services or products for outsourcing
Pinpoint the tasks or functions that outsourcing to Ukraine can effectively address.
Conduct market research
Evaluate potential outsourcing partners, assess cost-benefit scenarios, and consider cultural or language factors.
Request and collect proposals
Distribute clear requests for proposals (RFPs) to Ukrainian outsourcing providers and evaluate their responses carefully.
Shortlist potential partners
Research and vet outsourcing companies based on their reputation, expertise, and communication capabilities.
Provide training for your Ukrainian team
Develop training programs to align the outsourced team with your business processes and goals.
Foster clear communication
Establish effective communication channels and maintain transparency to ensure smooth collaboration.
Monitor and review performance
Regularly assess the performance of your Ukrainian partners to ensure goals and quality standards are met.

Top Services to Outsource to Ukraine

Bookkeeping and Data Entry: OW’s contractors specialize in managing day-to-day financial transactions, billing and collections, cash applications, processing accounts payable and receivable, bank reconciliations, supplier statement reconciliations, and more. They are skilled in using tools like Excel, Google Sheets, Xero, QuickBooks, NetSuite, Zoho, and Salesforce.
Sales and Marketing: Build a team of Data Entry Representatives, Sales Representatives, Account Managers, Marketing Specialists, and CRM Administrators experienced with platforms like Salesforce, HubSpot, Pipedrive, and Zoho. OW provides data management, client acquisition, CRM optimization, and revenue maximization services.
Financial Management: Accountants and finance officers help with budgeting, reconciliation, compliance, and financial reporting. OW ensures all work adheres to international standards.
Administrative Support: Specialists handle correspondence, data entry, scheduling, and record-keeping to ensure smooth operations.
Customer support: Multilingual customer service for 24/7 operations.

How It Works - 4 Simple Steps:

Request
Describe your ideal team: job requirements, desirable skill set, project time frame, etc.
Search
OW selects the best candidates for your customized team and pre-interviews them.
Selection & Interview
Receive a shortlist of candidates with notes and assistance in scheduling interviews.
Project Kickoff
Your focused and highly-effective OW team begins work, giving you more bandwidth and lower costs.

Make Outsourcing from the US to Ukraine Easy with OW

Outsource Work offers tailored outstaffing services for businesses in the US, connecting you with highly skilled Ukrainian contractors. We handle recruitment, compliance, and team management so you can focus on growing your business.

Pricing: Starting at $10 per hour, based on the hourly rate of your custom team members. One monthly invoice covers all employee salaries, taxes, and administrative formalities.

Email: serhii@outsource-work.com
Phone: +380 673130332