Top 27 Business Process Outsourcing (BPO) Companies in the World
Business Process Outsourcing (BPO) has become a strategic necessity across multiple industries. Outsourcing and outstaffing enable companies to reduce operational costs, enhance efficiency, and focus more on core business functions.
In this article, we spotlight 27 of the most trusted and high-performing BPO companies that can support your outsourcing strategy. But before we dive in, check out the accompanying video to understand why this business model continues to drive global success.
Useful links:
Here Are the Top 27 BPO Companies to Consider:
Partner with global businesses to deliver Ukrainian talent that is up to a third of the cost of hiring resources onshore.
As a global leader in Outstaff services, the company helps organizations streamline their revenue cycle management by building expert remote teams with elite Ukrainian professionals.
Why Choose Outsource Work:
Strategic outstaffing and outsourcing solutions
Expert accounting & financial management
Scalable sales and marketing support
Revenue cycle optimization specialists
Dedicated remote team building for U.S. businesses
2. SunTec India
Driving Success with Scalable IT & BPO Services
Key Strengths:
Comprehensive data entry and management
eCommerce business support
SEO, PPC & digital marketing solutions
3. Concentrix
Next-Gen CX Partner for 80+ Fortune 500 Brands
Key Strengths:
Customer engagement innovation
Analytics & automation
Digital strategy & financial services
4. Invensis
Global Outsourcing Expertise
Key Strengths:
Custom IT & call center solutions
Back-office and financial services
Digital marketing & corporate training
5. Intetics
Software and Predictive Tech Solutions in 30+ Countries
Key Strengths:
End-to-end software QA & development
AI, machine learning, big data integration
IT support and conversational AI
6. IBM
Transforming Workflows Through AI & Automation
Key Strengths:
Smart procurement, HR, and finance
Blockchain and data analytics
Customer care and risk mitigation
Scalable Remote Teams Across 150+ Countries
Key Strengths:
Contact center and back-office solutions
Sales, finance, and tech support
RPO and digital marketing
8. Cognizant
Digital Powerhouse Supporting Global Giants
Key Strengths:
AI, IoT, and automation
Enterprise solutions & digital engineering
QA and strategic consulting
9. NoonDalton
Flexible Virtual Teams with Global Reach
Key Strengths:
Customer & sales operations
Recruitment, HR & underwriting
Tech and e-commerce support
10. IQ BackOffice
Accurate, Automated Finance & HR Solutions
Key Strengths:
Full-spectrum accounting services
Payroll & invoice automation
HR process outsourcing
11. Maxicus
Enhancing Customer Lifecycles with Innovation
Key Strengths:
Revenue growth & AIOps
Back-office support
Image labeling & content services
12. Genpact
AI-Driven BPO for Enterprise Agility
Key Strengths:
Compliance & risk services
Finance, procurement, and supply chain
Enterprise performance and wealth ops
Intelligent Customer Experience Across Channels
Key Strengths:
Customer acquisition & support
Risk management & WFH solutions
Multi-channel and social media support
Tailored BPO for Cost-Effective Growth
Key Strengths:
24/7 call and chat support
Virtual assistance & data services
Web development and e-commerce
15. Teleperformance
40+ Years of Tech-Enabled CX Excellence
Key Strengths:
Customer care & sales
Social media moderation
HR consulting & automation
16. Wipro
Award-Winning Global IT & BPO Services
Key Strengths:
Data analytics & cloud infrastructure
Cybersecurity & DevOps
Digital workspace and blockchain
17. SPD Group
London-Based BPO Driving Predictive Transformation
Key Strengths:
Automation & analytics
Finance and HR transformation
IoT & risk management solutions
18. Helpware
Customer-Centric Outsourcing with Global Reach
Key Strengths:
Scalable customer service teams
Advanced ML-powered tools via Taskware
19. Ameridial
B2B Telemarketing and High-Volume Call Centers
Key Strengths:
Inbound and outbound call services
Work-from-home agent support
Scalable customer engagement
End-to-End Digital & Outsourcing Services
Key Strengths:
AI, cloud, and automation
Cybersecurity and blockchain
Enterprise apps and engineering
Agile, Affordable, and Scalable BPO Solutions
Key Strengths:
Data management and SEO
HR, bookkeeping & IT services
22. Infosys BPM
Accelerating Digital Transformation with Precision
Key Strengths:
Full-suite outsourcing services
IT & legal process consulting
Finance, HR, and automation
23. ADP
Workforce Solutions Leader in HR & Payroll
Key Strengths:
Payroll processing and HR outsourcing
Talent management and benefits
Integrated enterprise systems
Blending Digital Innovation with Outsourcing Excellence
Key Strengths:
AI, blockchain, and DevOps
Omnichannel digital services
Automation and open-source expertise
25. HiByron
Virtual Assistant Platform for Agile Teams
Key Strengths:
On-demand admin & marketing support
Transcription and client communication
U.S.-based assistants for every task
26. EXL Service
Data-Driven Transformation with a Human Touch
Key Strengths:
Data governance and finance innovation
Marketing and regulatory compliance
Logistics, travel, and accounting solutions
27. Microsourcing
Recruit a dedicated team in the Philippines
Key Strengths:
Accounting
